General Information and Conditions

If you do not find what you want in the General Information & Conditions below, or in the relevant online brochure, please contact us for further information. 

General Information and Conditions

The following terms and conditions (‘booking conditions’) form the basis of your contract with Australian Pacific Touring Pty Ltd (‘TravelGlo, ‘we’ or ‘our’). Please read them carefully as they set out your and our respective rights and obligations. By asking us to confirm your booking, we are entitled to assume that you have had the opportunity to read and have read these booking conditions, that you agree to them and that you agree to them applying to your holiday arrangements you book with us and which we agree to make, provide or perform (as applicable) as part of our contract with you. References in these booking conditions to your ‘holiday package’ are references to the tour or cruise package you have booked with TravelGlo. References to ‘excursions’ are references to short trips or tours included or available as part of your holiday package. Products marketed under the TravelGlo brand include tours or sectors of tours wholly or partially operated by Rail Discoveries (Great Rail Journeys), a company which has partnered with TravelGlo for this purpose. Where TravelGlo is mentioned in these conditions it also infers Rail Discoveries wherever applicable.

For specific details about the required deposits, special deals, passport/visa requirements, and cancellation policies applicable to the destination you are travelling to - please read the full General Information and Conditions found at the back of the applicable online brochure. Online brochures can be viewed here.

Governing Law

These booking conditions are governed by the law in force in Victoria, Australia.

Before You Book

Prices – Deposits – Discounts – Payments

Prices listed in this brochure are valid at the time of publication but are subject to change. They may be varied by advertising or special offers, or changed after the publication date for any reason, including without limitation, to cover changes in government taxes and charges, exchange rate variations, fuel surcharges, airline charges, a force majeure event or other material increases by suppliers. The most up-to-date pricing may be found on our website - www.travelglo.com.au. Prices will be confirmed at time of booking and honoured for up to seven days. Once the security deposit is paid the price will be guaranteed. Fares are in Australian currency are land content only. Airfares need to be added. For international tours and cruises a $1,000 security deposit per person per tour or cruise is required within seven days of booking confirmation - unless stated in the terms of a special offer. Final payment is due 100 days prior to departure unless otherwise stated. For Australian and New Zealand tours a $200 security deposit must be received within 7 days of booking. Final payment is due 42 days prior to departure unless otherwise stated. TravelGlo reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received by TravelGlo within the specified time.

Travelling With Minors

Children under 12 years of age are not permitted on tours and cruises. Children under 18 years of age must be accompanied by an adult and share their accommodation with an adult.

Included In Holiday Package Price

All coach/cruise and rail travel, accommodation, group airport transfers on the first and last day at a designated time, sightseeing, specified excursions, meals and beverages as indicated, admissions, port charges and the services of a Rail Discoveries Tour Manager or TravelGlo Tour Manager as stated in your itinerary.

Not Included In Holiday Package Price

Airfares, airport taxes (not specified in itineraries), laundry, passport and visa fees, meals not specified in the itinerary, excess baggage, fuel surcharges and optional excursions not specified in the itinerary. Extra overnight accommodation is not included at the start or end of tour if not specified in the itinerary, or transfers if not specified in the itinerary.

Airport and Cruise Transfers

Airport transfers are included on tours or cruises where indicated in the inclusions and where we are advised of your flight details. No refund will be given for unused transfers. Transfers cannot be re-routed to other pick-up points or destinations. Passengers who miss their pre-booked transfers must make their own way to/from the ship/hotel at own expense. Transfers must be booked and details advised to TravelGlo at least 60 days prior to travel, otherwise transfers cannot be guaranteed. See itinerary pages for any variations to the above.

Choosing Your Holiday

To maximise the enjoyment of your TravelGlo holiday and to ensure that it lives up to your expectations it is important that you choose the right holiday package for you. Our brochures contain limited information, however, there is more information available online at www.travelglo.com.au and our qualified staff are available to discuss your options.

Cruising - Cabin Selection

TravelGlo will make every effort to assign specific cabin numbers or locations on the ship if requested. If this is not possible, TravelGlo reserves the right to make changes to cabin assignment, within the category booked, without prior notice. 

Passengers Needing Special Assistance

1. Any disability or medical condition requiring special attention must be reported to TravelGlo at the time of booking including all important information relating to your health, mobility and fitness which may affect your partial or total participation in the cruise or tour. This information is also crucial to allow TravelGlo to ensure the tour you have chosen is suitable and meets your needs. Any changes to health, mobility and fitness must also be reported to TravelGlo as soon as possible and prior to departure. Where possible TravelGlo will make reasonable adjustments to the tour to accommodate your special needs however, it cannot do so if the adjustment required would be unreasonable in all of the circumstances, including if such adjustments would affect your safety and/or the safety and/or enjoyment of other passengers.
2. If you require special assistance or care (such as pushing a wheelchair, assistance with dressing or assistance with walking or hearing emergency alarms unaided), you must travel with a companion capable of providing the required assistance or care. Please be aware that TravelGlo does not provide personal assistance and consequently deaf passengers must share accommodation with a person capable of hearing alarms, and are ineligible to travel alone in single rooms or cabins. TravelGlo is unable to assist any passenger with walking, dining, boarding or disembarking any transportation vehicles (including river and ocean cruise ships and trains). To safely participate in embarkation and disembarkation you must be able to do so without the need for special assistance. You must also be able to do so without unreasonably impacting other passengers’ safety and/or enjoyment.
3. While TravelGlo will make reasonable efforts to accommodate the special needs of disabled passengers, it is not responsible for any denial of services by any third-party entities it has travel arrangements with, such as carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses charged by those parties.
4. Please note coaches and minibuses are not equipped with wheelchair ramps. Most river and ocean ships have elevators, however not all TravelGlo ships have elevators. Many ships require the use of stairs to go between decks. Further, side by side docking may require passengers to climb and descent stairs to cross over vessels to disembark and embark at times. TravelGlo ships often sail through remote areas that do not have convenient docking facilities. In such circumstances it will be necessary for passengers to negotiate temporary gangplanks and uneven surfaces. If the crew decide that it is not safe for a passenger to negotiate such operations they may require passengers to stay on board. Cabin doors and restrooms may not be wide enough to allow access by standard wheelchairs. Wheelchairs and walkers cannot be carried on coaches, due to space limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the river or ocean cruise ship is at anchor.
   
    

Health & Fitness

Due to the nature of TravelGlo’s excursions, a high level of mobility is required. Often lifts are not available and you will be walking on uneven ground. For your enjoyment, you need to be able to walk and stand continuously for at least one hour and keep up with your guide. Mobility is needed for boarding or alighting coaches and cruise ships. We recommend a visit to the doctor and dentist before travelling to overseas destinations. It is your responsibility to advise TravelGlo of any pre-existing medical conditions that may affect the normal conduct of a holiday package and the enjoyment of other passengers. Please refer to each itinerary’s fitness level guidelines..

Visa & Passports

All passengers must have a valid passport that is valid for at least six months after the holiday package return date. Passengers must consult with the appropriate consulates to ensure that they have any applicable visas for countries included in the holiday package prior to departure. Passengers are solely responsible for meeting necessary passport and visa entry requirements and paying all associated costs. TravelGlo is not responsible for delays or missed portions of the holiday package resulting from incorrect travel documents or visas. 

Vaccinations

Vaccinations are required for travel to some destinations. Please consult your doctor for details. It is the traveller’s responsibility to ensure they have obtained all necessary vaccinations before departing your country of residence. Please also consult with your doctor or travel clinic regarding the latest malaria zones and medication. Please note vaccinations are the responsibility of the traveller, not TravelGlo. 

Excursions

The timing of the shore excursions may differ slightly. They are intended as a guide only and are subject to change without notice. It is not possible for large motor coaches to be used for some city sightseeing. Many towns and cities will be visited by way of walking tours and accordingly, a reasonable level of fitness is required. Some holiday packages including time in Switzerland and other regions may include mountain excursions to, at times, high altitudes. For river and sea cruising, guests must be able to climb ramps, for ship embarkation/disembarkation. Depending on river and sea levels, these may have a number of steep steps. Guest must also be able to get in and out of Zodiacs. Please consult with your doctor to ensure you have an adequate level of fitness and are in good health before booking a cruise and participating in these touring excursions (Freedom of Choice Touring is subject to minimum and maximum numbers).

Solo Travellers

A limited number of single rooms/suites/cabins are available by request at the time of booking. Single supplement must be paid with final payment. 

Public Holidays/Festivals

Virtually all countries have public holidays or religious festivals. The festivities may temporarily disrupt your holiday and some religious holidays may result in a reduction of facilities and entertainment.

Late Bookings

Payment in full is required at the time of booking for reservations made less than 100 days before an international tour or 42 days before a tour of Australia or New Zealand. If a reservation cannot be confirmed, all monies will be refunded.  

Other Special Offers

Special Deals and Special Offers other than those advertised in the brochure may be promoted by TravelGlo after the brochure is released. These new special deals/offers do not apply to existing bookings unless otherwise stated.

Booking & Paying For Your Holiday

Price Guarantee

Once your deposit is paid we guarantee the price, giving you peace of mind.

Flights & Airline Changes

The flight timings shown in our brochure, on our website and detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. Flight timings are set by airlines and affected by events outside our control. Scheduled and charter flight timings, and days of operation are also subject to change. TravelGlo will advise you of any significant changes as soon as it is informed by the airline. Minor timing changes will be shown on your flight tickets. Any change in the identity of the airline, flight timings or aircraft type (if advised) will not entitle you to cancel or make other arrangements without paying any applicable cancellation fees except where specified in these booking conditions. All airfares are subject to flight and booking class availability. Airfares will be booked and ticketed upon receipt of your deposit to avoid price or tax increases. Airport taxes vary for each departure point and routing of airline. Once air tickets are issued, airline amendment and/or cancellation fees apply and, in some cases, are non-refundable. Name changes and voluntary date and schedule changes will incur fees. TravelGlo is not liable for delays or disruptions of air travel. Once tickets are issued TravelGlo will have no other liability and will not be responsible for refunding the cost of any services booked in conjunction with the flights.

Out Of Date Range Flights

If airlines have not published their schedule at the time this brochure was printed or at the time of booking, TravelGlo will estimate the cost of airfares connected with your holiday package. When the airline releases flight inventory and airfares, TravelGlo will confirm seats and pricing to you by sending you an updated invoice. Once flights have been confirmed by you and payment has been received TravelGlo will issue your ticket/s. 

TravelGlo Deposit Cancellation Peace of Mind

Applicable when an upfront fee of $95 per person is paid with your deposit. The holiday package can be cancelled prior to the final payment date and your deposit will be retained as a TravelGlo holding credit to be used for future bookings. If Deposit Cancellation Peace of Mind is claimed, monies held must be used on a future TravelGlo cruise or tour and cannot be redeemed against the original cruise or tour departure date. Deposit held in credit will exclude fees imposed by third parties, including but not limited to air travel, rail travel and hotels. TravelGlo reserves the right to ticket air at their discretion and this may be done upon receiving the deposit. Standard airline cancellation fees will apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the credit being held. TravelGlo Deposit Cancellation Peace of Mind applies to new bookings only and is only valid up until 100 days prior to travel. After three years, unused credit funds will incur the original cancellation conditions as per the brochure. This does not replace travel insurance, which you are required to purchase at the time of booking.

Travel Insurance

Travel Insurance is not included in your cost. For your protection, you are required to purchase adequate comprehensive insurance that includes (without limitation) coverage for the cost of your holiday package, medical expenses, loss of luggage, cruise and land content and airfare charges that may occur due to cancellation, impossibility of performance or other frustration, disruption, loss of deposit or strikes, and provide a copy to us. 

Travel Information & Documents

After booking you will receive an invoice with all the important information relevant to your holiday package. We strongly recommend you check the details carefully and read the included information. Please ensure that you check your flight timings carefully on your tickets, particularly pre or post midnight departures. Approximately 21 days before departure you will receive your e-ticket together with your final itinerary. However, in the case of late bookings, changes or late payment, tickets may be emailed to you.

Special Requests

Where a special request (e.g. diet, room location, twin or double-bedded room, a particular facility at a hotel, flight seat requests and/or particular meals) is an important factor in your choice of holiday, you must advise us when your booking is made. TravelGlo will pass your request on to the hotel, airline or other supplier but cannot guarantee that it will be accommodated. TravelGlo will also pass on any dietary requests to the airline but we strongly recommend that you check directly with the airline once your tickets have been issued. The provision of any special request does not constitute a term of your contract with us. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability.  

Credit & Debit Card Surcharges

If you pay TravelGlo by credit or debit card surcharges will apply. In the case of credit cards a surcharge of between 1% and 3% (depending on the card used), will be added to the tour price. In the case of debit cards a charge of 0.5% will be added to the tour price.

If You Want To Change Or Cancel Your Holiday Before Departure

Cancellation Policy for International Tours & Cruises

The following applies:

Days of Notice Prior to Departure:	Fee Per Person
100 days or more	Loss of deposit
99-61 days	50% of tour fare
60 days or less	100% of tour fare

 

 

 

Cancellation Policy for Australia & New Zealand Tours

The following applies:

Days of Notice Prior to Departure:	Fee Per Person
42 days or more	Loss of deposit
41-31 days	35% of tour fare
30-16 days	50% of tour fare
15 days or less	100% of tour fare

 

 

 

 

All cancellations must be received in writing by TravelGlo and are not effective until this notification has been received. If the tour or cruise has commenced, 100% of the full tour price is charged. There is no refund for unused services or if portions of the cruise and/or land arrangements are missed. Cancellation fees also apply to additional accommodation reserved prior to and after the tour or cruise. These cancellation fees are in addition to any fees that may be levied by your travel agent. You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and represent a genuine pre-estimate of TravelGlo’s loss and are otherwise reasonably necessary to protect the legitimate interests of TravelGlo.

Amendment Fees

An administration and processing fee of $70 per person will apply to any additional changes requested to your original booking after it has been made and confirmed. Once documents are issued, a fee of $70 per person is applicable for any changes..

Cancellation Of Ticketed Airfares

A TravelGlo cancellation fee of $50 per person applies for ticketed airfares, in addition to any airline cancellation fees that are applicable.

Changes To Ticketed Airfares

If you wish to amend the date or routing on your ticketed air booking, a TravelGlo amendment fee of $30 per person for the first change and $85 for any subsequent changes will be charged in addition to airline change fees and additional taxes that are applicable. If, for any reason, a name change to a ticketed airfare is required, a $125 per person name change fee will apply for every change in addition to any applicable airline fees.

If We Need To Change Or Cancel Your Holiday

Website & Brochure Accuracy

TravelGlo has endeavoured to ensure that the information given in this website or brochure about accommodation, itineraries etc., is correct to the best of its knowledge at the time of going to print. However, advertised descriptions and facilities and prices may change after publication. We recommend that you confirm the details of your chosen holiday package at the time of booking. Additionally, flight times, carriers and routes in the website or brochure are given for guidance only as there may be changes. Final details will be shown on your tickets. Holiday package or excursion itineraries may change or be different from those described in the website or brochure as a result of local conditions, weather conditions, and annual events. TravelGlo will endeavour to notify you of any significant changes prior to your departure.

Flight Changes

If you have booked flights with TravelGlo, the flight timings shown on your confirmation invoice are for guidance only and are subject to alteration and confirmation. Flight timings are set by airlines and affected by events outside our control. Scheduled and charter flight timings, and days of operation are also subject to change. TravelGlo will advise you of any significant changes as soon as it is informed by the airline. Minor timing changes will be shown on your flight tickets. Any change in the identity of the airline, flight timings or aircraft type (if advised) will not entitle you to cancel or change to other arrangements without paying any applicable cancellation fees except where specified in these booking conditions.

Before Your Departure

TravelGlo endeavours to provide you with all the services confirmed to you at the time of your booking. However, we plan arrangements a long time in advance of your departure date using independent suppliers such as airline, hotels etc., over whom we have no direct control. On occasions changes do have to be made, TravelGlo reserves the right to cancel or amend holiday packages/excursions accordingly. Group tours require a minimum number of bookings in order to be financially viable and to have a pleasant group atmosphere. In the event that adequate numbers cannot be achieved, it may be necessary to cancel a scheduled departure and offer the nearest possible alternative date (or a refund of all monies paid for arrangements made by TravelGlo).

Force Majeure

Force Majeure event means the occurrence of an event that is beyond TravelGlo’s reasonable control and which could not have been reasonably prevented by TravelGlo, which includes, but is not limited to: (a) war, armed conflict, criminal damage, riot, civil strife, industrial dispute, terrorist activity or the threat of any such acts; (b) natural disaster (including but not limited to flooding, fire, earthquake, landslide), adverse weather conditions, high or low water levels; (c) nuclear or other industrial accident causing environmental pollution or contamination; or (d) change in law, meaning, enactment, amendment (including repeal) in the law or administration of any law in Australia or any jurisdiction or territory relevant to the booking contract, which includes changes in statute, regulation, determination, by-law, declaration, license and the common law as applicable from time to time, including changes or amendments in regulations or access to services, sites or countries caused by declared epidemic or pandemic events.

Termination of Booking Contract or Change of Travel Arrangements due to Force Majeure

If TravelGlo, in its reasonable opinion, considers that any Force Majeure event prevents TravelGlo (whether directly or through its employees, contractors, subcontractors and agents) from lawfully or safely providing any products or services subject of the booking contract with you, TravelGlo may immediately by written notice: (a) terminate the booking contract (in whole or in part); or (b) change your travel arrangements as reasonably practicable to ensure your safety and invoice you for any additional costs.

Limitation of Liability in the Event of Force Majeure

In the event of a Force Majeure event making it impossible or unsafe for TravelGlo to deliver all or part of the Holiday Package, TravelGlo will refund the customer for the unperformed part of the Holiday Package less any reasonable losses, costs and expenses incurred before cancellation and related to the cancellation. This may include but is not limited to unrecoverable third party costs and other expenses paid by TravelGlo in relation to arranging the various components of the holiday package. Losses will also include an amount of overhead charges Incurred by TravelGlo, based on the package price. These deductions may amount to a substantial proportion of the booking price. TravelGlo will use reasonable endeavours to minimise losses incurred by customers. Customers must take out travel insurance to protect themselves against loss in the circumstances.

On Holiday

Tour Manager

All tours will be escorted by a Rail Discoveries tour manager.

Tips/Gratuities

Tips/Gratuities are not included in the price of your holiday. This is at your discretion. Recommended amounts are as follows. Tour Managers - €2 pp per day (£2 in Scotland, 3CHF in Switzerland, 140RUB in Russia, 15DKK in Denmark). Local guides - €2 pp per service (£2 in Scotland, not applicable in Switzerland, 140RUB in Russia, 30SEK/NOK in Sweden and Norway, 22DKK in Denmark). Coach drivers - €2 per service (£2 in Scotland, not applicable in Switzerland, 70RUB in Russia, 20SEK/NOK in Sweden and Norway, 15DKK in Denmark). Tipping at meals/ to hospitality staff are discretionary.

Porterage

Porterage is not included in the price of your holiday. This is at your discretion. A recommended amount would be €2.50 per bag per service, where it is available.

Local Purchases

TravelGlo is not responsible for any items you may purchase locally ie: jewellery/furniture etc. You acknowledge that you are solely responsible for any import duty or freight costs.

Personal Belongings And Lost Items

For security reasons valuables should be kept to a minimum and packed in your hand luggage along with your medicines, camera, film, electrical or battery-operated appliances, as well as basic essentials. It is your responsibility to look after your property at all times and you must ensure you are adequately covered by comprehensive travel insurance in the event of any loss. 

Disruption To Itinerary Arrangements

Itineraries are intended as a guide only and are subject to alteration without notice. Alternations may be necessary for various reasons including, without limitation, road, rail, river or weather conditions, strikes or other reasons beyond TravelGlo's control. If conditions render any routes unsafe for navigation, TravelGlo reserves the right to provide alternative services including, but not limited to, accommodation on the docked ship or substitute land arrangements. Additionally, you are not entitled to any refund for any alterations to your itinerary that are caused or contributed to by any flood or water level events or such other events which are beyond our control. TravelGlo cannot guarantee exact arrival and departure times for carriers and operators used by TravelGlo and TravelGlo will not be liable for failure to make connections with any other services or attractions
beyond its control.

On Return From Your Holiday

Data Protection Policy

Any personal information (including sensitive information and health information) that TravelGlo obtains and retains from you or about you is necessary for our business purposes. Our Privacy Policy details why we collect this information, who we may disclose it to (including overseas recipients), and the main consequences if we do not collect it. Our Privacy Policy also contains information about how you may seek access to, or correction of, the personal information held about you, and our complaint resolution procedures. Our Privacy Policy is available at www.travelglo.com.au/legal/privacy-policy or by request to us. By providing personal or sensitive information to us, you are agreeing to the terms of our Privacy Policy.

General Information

Limitation Of Liability

1. Our holiday packages include the services of independent providers, such as hoteliers, airlines, cruise companies and other operators, who are not agents, servants or employees
   of TravelGlo. Although we take care in selecting the independent service providers and the optional excursions conducted by some independent service providers, TravelGlo is not responsible for the conduct of the independent service providers, their servants and agents or for any ramifications of that conduct. Optional excursions may, depending on your holiday package, include activities such as climbing, exploring, bike riding, swimming and snorkelling. You accept and assume the risk involved with these activities.
2. If, in the opinion of any representative of TravelGlo , your mental or physical condition, or general behaviour is such as to affect your own health and safety, render you incapable to care for yourself, cause you to became a hazard to yourself or other passengers or result in you becoming objectionable to other passengers or staff, you will not be permitted to embark or continue on the whole or any part of the holiday package. Harassment of any kind toward crew, contracted suppliers or other guests may result in immediate removal from the tour or cruise. TravelGlo is not liable to you for any costs associated with such decision and you will not be refunded for any part of the holiday package.
3. TravelGlo accepts no responsibility for any death, injury, illness, loss (including loss of enjoyment), damage, detention, delay (including mechanical breakdown) beyond its control.
4. Any term, condition or warranty express or implied by statute or otherwise in respect of the holiday packages contained in this website or brochure are excluded to the full extent permitted by law. Nothing in these booking conditions excludes, restricts or modifies the application of the Competition and Consumer Act 2010 (Cth) as amended, consolidated, supplemented or replaced.
5. To the full extent permitted by law, TravelGlo's liability arising under or in connection with these booking conditions:(a) is limited to the re-supply of the products or services or the payment of the cost of re-supply of the products or services to you; and (b) excludes liability for any indirect or consequential losses suffered by you or any third party, howsoever caused, including but not limited to pure economic loss or any special, extraordinary or punitive damage to you or any other party.
6. Your travel agent will forward deposits and other payments to us on your behalf, but your travel agent is not our agent for the purpose of receipt of monies. Receipt of deposits and subsequent payments by the travel agent does not constitute receipt of those monies by us and the travel agent has no authority expressed or implied to receive monies on our behalf. There is no liability on the part of TravelGlo in respect to any monies paid to your travel agent unless and until TravelGlo notifies you (by way of a booking confirmation advice or payment receipt advice) that monies have been received by TravelGlo . TravelGlo reserves the right to cancel any ticket or booking or refuse to carry any passenger where payment has not been received by TravelGlo within the specified time.

Rail Discoveries

Our rail tours are operated by our partner Rail Discoveries (part of the Great Rail Journeys group), based in York (U.K), and are escorted by a Rail Discoveries Tour Manager. All tours are operated by our rail partner, your contract is with Rail Discoveries as the principal operator of the tour.

Variations to Itineraries

KREUMWJ7 – 8 May departure – days 2 and 3 are swapped over due to Victory Day. 5 Jun departure – in Moscow, this departure will stay at the Holiday Inn Moscow Tagansky instead of the Park Inn By Radisson Sadu. KREUCNS8 – 8 May departure – in Stockholm this departure will stay at the Scandic Continental instead of the Scandic Klara. KREURSS9 – 28 April, 10 May, 3 June, 8 September – in Rome, these departures will stay at the Hotel Madison Rome instead of the Smooth Hotel Rome Termini.

Medical Assistance

TravelGlo or Rail Discoveries do not employ medical staff on our tours. If you require medical attention, local medical services can be contacted immediately. You are responsible for all charges that result from a visiting a medical facility, or for a medical practitioner visiting you. TravelGlo is not responsible for the type or quality of the medical services you may receive.

Smoking

For other passengers’ comfort there is no smoking on coaches or trains, except in designated areas.

Service Enquiries

If a problem occurs during your holiday you should, in your own interests, advise your Tour Manager so that steps can be taken to resolve the matter. If you remain dissatisfied, any complaint must be made in writing to TravelGlo within 30 days.

Luggage Limits

Porterage is not Included In your tour, therefore you will be required to manage/lift your luggage on and off trains etc. including stairs. Luggage should be limited to one suitcase weighing less than the standard airline allowable luggage limit of 160 cm (and weighing no more than 20 kg), to ensure you are able to manage and lift your cases both on and off trains throughout your journey and in/out of hotels. Dimensions for checked baggage are calculated by adding together the width, height and depth of the piece of baggage.

Cover Price

Cover price of $235 per day is based on the Berlin to Budapest (KREUIPF11), 22 March 2020 departure.

Maps Within This Website or Publication

Note that maps may not be to scale.

Images Within This Website or Publication

Some images in this publication are copyright of, and have been reproduced with the permission of Great Rail Journeys; Bernina Express; Glacier Express.
Publication No. H5356. Itineraries valid from 1 March 2020 – 31 October 2020. Publication is valid from 27 July 2019 and supersedes all previous publications.